NIMERA Privacy Policy

Objective

The purpose of this Privacy Policy is to demonstrate how NIMERA (NIMERA) owned and operated by Austral Foods Pty Limited (ABN 48 169 083 005 ) (‘Austral Foods’).implements practices, procedures and systems that ensure it complies with the Australian Privacy Principles (APPs) and provisions in the Privacy Act 1998 (Cth) (the Act) in relation to our collection, use, holding and disclosure of personal information and sensitive information.

Personal Information

Personal Information refers to information or an opinion about an identified individual, or an individual who is reasonably identifiable, regardless of whether it is true or recorded in a material form. 

Sensitive Information

Sensitive information is personal information regarding an individual’s race, political opinion and affiliations, religious beliefs or affiliations, philosophical beliefs, membership of professional or trade unions or associations, sexual orientation or criminal record.

Collection of personal and sensitive information

NIMERA will not collect personal information unless the information is reasonably necessary for one or more of its functions and activities. Further, sensitive information may only be collected if it is necessary and the individual consents to the collection.

All collection of personal information must be by fair and lawful means. Whenever it is reasonable and practicable to do so, NIMERA will only collect personal information about an individual from that individual, and otherwise will take reasonable steps to ensure that the individual is made aware of the required matters.

NIMERA may collect information about individuals’ visits to NIMERA-owned websites using automatic collection tools, such as “cookies”. We do this in order to monitor traffic patterns and serve individuals more efficiently if they revisit the sites. Such tools do not identify individuals personally, but they can provide information such as the individuals’ browser type and language, access times, Internet Protocol addresses and behaviour (e.g. pages visited, links clicked).

Use and Disclosure of personal information

By use of this website you acknowledge that you are put on notice that NIMERA may collect personal information. NiMera will use and/or disclose personal information for the primary purpose for which it was collected or received. Such primary purposes may include:

  1. to deliver goods and services to NIMERA’s clients;
  2. to administer and improve the performance of NIMERA-owned websites;
  3. to address and respond to concerns or other correspondence from customers;
  4. to provide information updates via email or social media platforms eg Instagram or Facebook.

Personal information may only be used or disclosed for the primary purpose for which it was collected. Using it for a secondary purpose is prohibited unless:

  1. the individual has consented to that secondary purpose;
  2. the individual would reasonably expect the disclosure or use for the secondary purpose which is related to the primary use; or
  3. the secondary purpose is required or permitted by law

NIMERA will never sell or rent personal information collected by it to third parties for marketing purposes.

Once the information is no longer of use to NIMERA, and if there is no legal requirement to retain it, all reasonable steps will be taken to either destroy or de-identify the information. 

Quality of Information

NIMERA will take all reasonable steps to ensure that the personal information that it collects, uses and discloses is accurate, up to date and complete. We will also take steps to maintain and update that information when advised of incorrectness or change. 

If an individual establishes that personal information which NIMERA holds about him/her is not accurate, complete and up-to-date, NIMERA will take all reasonable steps to correct the information.

Security of information

We have an obligation to take such steps as are reasonable in the circumstances to protect any personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure.

Access to information

Individuals have a right to request access to their personal information and to request its correction by contacting NIMERA via the contact details provided on our website. On request by a person, NIMERA will take all reasonable steps to let the person know, generally, what sort of personal information it holds, for what purposes, and how it collects, holds, uses and discloses that information.

 Cross border disclosure of information

Our use of data cloud storage means that data may be stored overseas. Customer information may only be accessed by employees of NIMERA and will not be used for marketing purposes without specific prior permission.

Should personal or sensitive information be transferred or disclosed to overseas entities, it is the obligation of the discloser to take all reasonable steps to ensure that the receiving entity abides by the Australian Privacy Principles and the Privacy Act.  

General

NIMERA reserves the right to change this Policy from time to time, in accordance with relevant circumstances. If we do so, we will post the revised Policy here. We may also give notice by other means, such as a message on our website.

A copy of this policy may be found at www.nimera.com.au/privacypolicy

Any complaints, problems or queries regarding NIMERA’s management of personal information should be directed to NIMERA’s Privacy Officer by emailing [email protected] or calling 1800 878 908.